Banking transactions are very easy with Ziraat Katılım Customer Contact Center
You can perform your banking transactions by phone on a 24/7 basis with Ziraat Katılım Bankası Customer Contact Center at 0 850 220 50 00. In order for you to be able to make financial transactions through our Customer Contact Center, you must be a customer of our bank.
Transactions that can be Performed from Customer Contact Center
| Account Information |
|---|
| Account Information Tracking |
| Account Activities Tracking |
| Account Activities |
| Current Account Opening |
| Current Account Closing |
| Participation Account Opening |
| Closing a Participation Account |
| Eft |
|---|
| Eft to Account |
| Eft to IBAN |
| EFT to Nam Remittance to Name |
| Another Bank Credit Card Debt Payment |
| Remittance |
| Remittance to Account |
| Remittance to IBAN |
| EFT to Nam Remittance to Name |
| Orders from Account |
| Regular Payment Entry |
| Regular Payment Update |
| Regular Payment Tracking |
| Foreign Exchange Transfer (Swift) |
| Foreign Currency Transfer(SWIFT) With Account |
| Foreign Currency Transfer(SWIFT) With IBAN |
| Internal Transfer |
| Foreign Exchange Sale Transactions |
|---|
| Gold Purchase and Sale Transactions |
| Participation Account Opening Closing |
| Buy/Sell Mutual Fund |
| Donations |
|---|
| Order Transactions |
| Automatic Payment Update / Cancellation |
| Automatic Payment Tracking |
| Financing Installment Payment |
| Giving Debit Card Password |
| Account Unblocking |
| Account Blocking |
| Internet Banking & Mobile Application Pass |
|---|
| Security Transactions |
| Blocking/Unblocking |
| Sim Unblocking |
| Security Restriction Update |
Security
At Ziraat Katılım Bankası, we attach importance to your security and follow the latest and advanced precautions for you, and implement the most up-to-date security standards. In order to keep your personal security and confidentiality at the highest level, we would like to remind you, our valued customers, that you should also consider some points:
- There may be fraudsters who call you and introduce themselves as lawyers, police, prosecutors, bankers, insurers. Do not believe any person who asks you for any information written on your card, your card's password, your Katılım Mobil or internet branch password, and who wants you to type them and end the call
- During your interviews, make sure that you are not monitored or listened to by any suspicious individuals who may be around you.
- Do not accept the offer of people who want to help you by giving their own phones.
Frequently Asked Questions
You must apply to our nearest branch to update your personal information.
Live Reply
Reach Without Login
You can reach our customer representative on a 24/7 basis via Live Reply channel by logging in to our Katılım Mobil application. You can obtain information about our products and services in writing from our customer representative and send your lost/stolen card notification.
By calling Ziraat Katılım Bankası Customer Contact Center at 0 850 220 50 00, you can perform banking transactions you may perform at our branches in Turkish, Arabic or English over the phone on a 24/7 basis
