ECONOMIC PERFORMANCE INDICATORS
FINANCIAL SCALE |
Unit |
2022 |
2023 |
Total assets |
TL million |
213,343 |
384,257 |
Loans* |
TL million |
144,858 |
259,771 |
Funds collected |
TL million |
173,139 |
304,372 |
Shareholders’ equity |
TL million |
11,378 |
19,832 |
Net profit-loss |
TL million |
3,840 |
4,004 |
NUMBER OF CUSTOMERS |
|
|
|
Total number of employees |
number |
1,075,709 |
1,163,058 |
Number of customers using digital services |
number |
400,761 |
483,433 |
EMPLOYEE INVESTMENT AMOUNT |
|
|
|
Amount of investment made in employee development |
TL |
5,452,009 |
13,343,545 |
SOCIAL PERFORMANCE INDICATORS
|
Unit |
2022 |
2023 |
||
Female |
Male |
Female |
Male |
||
NUMBER OF EMPLOYEES |
|||||
Direct Employment |
|||||
Total number of employees |
person |
660 |
1,520 |
901 |
1,833 |
White-collar employees |
person |
508 |
1,396 |
726 |
1,704 |
Blue-collar employees |
person |
152 |
124 |
175 |
129 |
Employees under collective bargaining agreement |
person |
435 |
1,152 |
598 |
1,355 |
Total employees** |
person |
2,180 |
2,734 |
||
Total female employee ratio |
person |
%30 |
%33 |
||
Average Number of Employees |
|||||
Average number of employees |
person |
610 |
1,420 |
832 |
1,722 |
Average number of white-collar employees |
person |
474 |
1,296 |
674 |
1,596 |
Average number of blue-collar employees |
person |
136 |
124 |
158 |
126 |
Total average number of employees |
person |
2,030 |
2,554 |
||
Total female employee ratio |
% |
%30 |
%33 |
||
Number of Employees by Age Groups |
|||||
below 30 |
person |
220 |
315 |
351 |
410 |
30-50 |
person |
283 |
1,063 |
368 |
1,269 |
above 50 |
person |
5 |
18 |
7 |
25 |
Indirect Employment |
|||||
Number of subcontracted employees |
person |
152 |
124 |
175 |
129 |
Total number of subcontracted employees |
person |
276 |
304 |
||
Total female employee ratio |
person |
%55 |
%58 |
||
NUMBER OF MANAGERS |
|||||
By Age Group |
|||||
below 30 |
person |
0 |
0 |
0 |
0 |
30-50 |
person |
24 |
203 |
26 |
242 |
above 50 |
person |
|
8 |
1 |
8 |
Total number of managers |
person |
235 |
277 |
||
By Level |
|||||
First Level |
person |
0 |
0 |
0 |
0 |
Middle Level |
person |
22 |
209 |
22 |
245 |
Senior Level |
person |
2 |
6 |
5 |
8 |
First level female manager ratio |
% |
0 |
0 |
||
Middle level female manager ratio |
% |
%10 |
%8 |
||
Senior level female manager ratio |
% |
%25 |
%38 |
||
Total female manager ratio |
% |
%10 |
%10 |
||
Number of Employees in STEM (Science, Technology, Engineering and Mathematics) Positions |
person |
2 |
16 |
2 |
23 |
Female Employee Ratio in STEM Positions |
% |
%11 |
%8 |
||
DISABLED AND FOREIGN EMPLOYEES |
|||||
By gender |
person |
9 |
21 |
9 |
32 |
Legal requirement (minimum) |
person |
37 |
53 |
||
Number of foreign employees |
person |
1 |
2 |
8 |
8 |
NUMBER OF NEW RECRUITMENTS BY AGE |
|||||
below 30 |
person |
84 |
85 |
179 |
200 |
30-50 |
person |
47 |
193 |
68 |
176 |
above 50 |
person |
2 |
1 |
0 |
3 |
Number of new employees hired during the year |
person |
133 |
279 |
247 |
379 |
NUMBER OF HIRES BY MANAGERIAL LEVEL |
|||||
First level |
person |
0 |
3 |
0 |
3 |
Middle level |
person |
1 |
8 |
0 |
9 |
Senior level |
person |
0 |
0 |
0 |
0 |
Number of newly hired employees during the year |
person |
1 |
11 |
0 |
12 |
NUMBER OF EMPLOYEES BY SENIORITY |
|||||
0-5 years |
person |
358 |
840 |
536 |
1,047 |
5-10 years |
person |
150 |
556 |
190 |
657 |
More than 10 years |
person |
0 |
0 |
0 |
0 |
Total number of employees |
person |
1,904 |
2,430 |
*Financial leasing, expected loss provisions and non-performing receivables are included.
**All employees are full-time.
|
Unit |
2022 |
2023 |
||
Female |
Male |
Female |
Male |
||
LEAVING JOB |
|||||
Number of employees leaving by age |
|||||
below 30 |
person |
29 |
33 |
64 |
64 |
30-50 |
person |
9 |
1 |
6 |
10 |
above 50 |
person |
0 |
1 |
0 |
6 |
Total number of employees leaving their jobs |
person |
73 |
150 |
||
Number of employees leaving by managerial level |
|||||
First level |
person |
0 |
0 |
0 |
0 |
Middle level |
person |
2 |
5 |
3 |
6 |
Senior level |
person |
0 |
0 |
0 |
0 |
Total number of managers leaving their jobs |
person |
2 |
5 |
3 |
6 |
Number of employees leaving voluntarily by age |
|
||||
below 30 |
person |
29 |
33 |
64 |
64 |
30-50 |
person |
9 |
1 |
6 |
10 |
above 50 |
person |
0 |
1 |
0 |
6 |
Total number of employees leaving their jobs voluntarily |
person |
38 |
35 |
70 |
80 |
Number of employees leaving voluntarily by managerial level |
|||||
First level |
person |
0 |
0 |
0 |
0 |
Middle level |
person |
2 |
5 |
3 |
6 |
Senior level |
person |
0 |
0 |
0 |
0 |
Total number of managers leaving their jobs voluntarily |
person |
7 |
9 |
||
|
|
|
|
||
TOTAL EMPLOYEE TURNOVER RATIOS |
|||||
below 30 turnover ratio |
% |
0.12 |
0.17 |
||
30-50 turnover ratio |
% |
0.01 |
0.01 |
||
above 50 turnover ratio |
% |
0.04 |
0.18 |
||
Female employee turnover ratio |
% |
0.06 |
0.08 |
||
Male employee turnover ratio |
% |
0.02 |
0.04 |
||
First level manager turnover ratio |
% |
0 |
0 |
||
Middle level manager turnover ratio |
% |
0.03 |
0.03 |
||
Senior level manager turnover ratio |
% |
0 |
0 |
||
TURNOVER RATES OF EMPLOYEE LEAVING VOLUNTARILY |
|||||
below 30 turnover ratio |
% |
0.12 |
0.17 |
||
30-50 turnover ratio |
% |
0.01 |
0.01 |
||
above 50 turnover ratio |
% |
0.04 |
0.18 |
||
Female employee turnover ratio |
% |
0.28 |
0.44 |
||
Male employee turnover ratio |
% |
0.28 |
0.63 |
||
First level manager turnover ratio |
% |
0 |
0 |
||
Middle level manager turnover ratio |
% |
0.03 |
0.03 |
||
Senior level manager turnover ratio |
% |
0 |
0 |
||
PARENTAL/MATERNITY LEAVE |
|||||
Number of employees on maternity/paternity leave |
person |
23 |
77 |
35 |
93 |
Number of employees returning to work after maternity/paternity leave |
person |
21 |
77 |
31 |
93 |
Ratio of employees returning to work from maternity leave to total employees |
% |
0.04 |
0.05 |
EMPLOYEE DEVELOPMENT
|
Unit |
2022 |
2023 |
|||
Female |
Male |
Female |
Male |
|||
Training hours by gender |
||||||
Total training hours by gender |
hour |
14,100 |
26,521 |
13,888 |
24,773 |
|
Annual average training hours per employee by gender |
hour |
21 |
17 |
15 |
13 |
Training Hours by Age Group
|
Unit |
2022 |
2023 |
|
|||
below 30 |
30-50 |
above 50 |
below 30 |
30-50 |
above 50 |
||
Total training hours by age |
hour |
22,203 |
16,594 |
1,824 |
22,610 |
13,551 |
2,500 |
Annual average training hours per employee by age group |
hour |
42 |
12 |
76 |
30 |
8 |
76 |
Manager training
|
Unit |
2022 |
2023 |
||||
First level |
Middle level |
Senior level |
First level |
Middle level |
Senior level |
||
Total training hours by age |
hour |
21,521 |
15,268 |
3,626 |
23,971 |
10,290 |
4,400 |
Annual average training hours per employee by age |
hour |
0 |
66.1 |
453.3 |
0 |
38.5 |
338.5 |
Training hours and number of participants by training programs
|
2022 |
2023 |
||
Training Hours |
Number of Participants |
Training Hours |
Number of Participants |
|
Development training |
17,253 |
186 |
19,908 |
414 |
Sales and marketing training |
23,880 |
2,756 |
25,658 |
2,541 |
Management trainee training |
3,420 |
38 |
3,226 |
44 |
2023 Sustainability trainings |
Unit |
Female |
Male |
|
Hour |
173 |
365 |
Training costs |
Unit |
2022 |
2023 |
Total training cost |
TL thousand |
2,857 |
5,484 |
Average annual training cost per employee |
TL |
1,308 |
2,004 |
OSH |
Unit |
2022 |
2023 |
Direct employment |
|||
Number of accidents |
number |
0 |
1 |
Number of fatal cases |
number |
0 |
0 |
Number of occupational diseases |
number |
0 |
0 |
Work loss due to accidents |
day |
0 |
0 |
Work loss |
day |
0 |
0 |
Indirect employment |
|||
Number of accidents |
number |
2 |
0 |
Number of fatal cases |
number |
0 |
0 |
Number of occupational diseases |
number |
0 |
0 |
Work loss due to accidents |
day |
2 |
0 |
Work loss |
day |
0 |
0 |
ENVIRONMENTAL PERFORMANCE INDICATORS
GREENHOUSE GAS EMISSIONS |
Unit |
2022 |
2023 |
Change (%) |
Scope 1 |
tonCO₂e |
1,838 |
2,253 |
22.59 |
Scope 2 |
tonCO₂e |
2,485 |
2,896 |
16.56 |
Scope 3 |
tonCO₂e |
1,413 |
1,781 |
26.05 |
Total (Scope 1 + Scope 2) |
tonCO₂e |
4,322 |
5,149 |
19.12 |
|
|
|
|
|
EMISSION INTENSITY |
|
|
|
|
Emissions per employee |
tCO₂e/number of employees |
2.27 |
2.12 |
-6.66 |
Emissions by consolidated asset size |
tCO₂e/TL million |
0.02 |
0.01 |
-33.86 |
Emissions by consolidated net profit |
tCO₂e/TL million |
1.14 |
1.29 |
13.17 |
|
|
|
|
|
ENERGY CONSUMPTION |
|
|
|
|
Total electricity consumption |
MWh |
5,659 |
6,596 |
16.56 |
Total natural gas consumption |
m3 |
376,359 |
413,524 |
9.87 |
Diesel fuel consumption |
liter |
3,295 |
3,410 |
3.49 |
Fuel oil consumption |
liter |
0 |
0 |
- |
Coal consumption |
kg |
0 |
0 |
- |
|
|
|
|
|
WATER CONSUMPTION |
|
|
|
|
Mains water |
m3 |
17,705 |
23,296 |
31.58 |
Rain water |
m3 |
- |
- |
- |
Waste water |
m3 |
17,705 |
23,296 |
31.58 |
|
|
|
|
|
VEHICLE FUEL CONSUMPTION |
|
|
|
|
Company vehicle gasoline consumption |
liter |
85,117 |
139,240 |
63.59 |
Company vehicle diesel consumption |
liter |
334,254 |
414,491 |
24.00 |
Personnel service vehicle diesel consumption |
liter |
- |
49,152 |
- |
|
|
|
|
|
PAPER CONSUMPTION |
|
|
|
|
A4 paper consumption |
kg |
36,288 |
37,925 |
4.51 |
|
|
|
|
|
RECYCLED WASTE |
|
|
|
|
Paper - cardboard waste |
kg |
8,963 |
16,740 |
86.77 |
Metal |
kg |
6 |
10 |
66.67 |
Glass |
kg |
16 |
14 |
-12.50 |
Plastic |
kg |
1,543 |
1,447 |
-6.22 |
Mixed packaging |
kg |
27,186 |
28,281 |
4.03 |