2023 SUSTAINABILITY REPORT
SUSTAINABILITY REPORT ANNUAL REPORT PERFORMANCE INDICATORS GRI CONTENT INDEX SASB INDEX
GRI CONTENT INDEX

For the Content Index - Essentials Service, GRI Services reviewed that the GRI content index has been presented in a way consistent with the requirements for reporting in accordance with the GRI Standards, and that the information in the index is clearly presented and accessible to the stakeholders. The service was performed on the Turkish version of the Report.

STATEMENT OF USE

Ziraat Katılım Bankası A.Ş. has reported in accordance with the GRI Standards for the period 1 January-31 December 2023.

GRI 1 USED

GRI 1: Foundation 2021

APPLICABLE GRI SECTOR STANDARD(S)

N/A.

 

GRI STANDARD

DISCLOSURE

LOCATION

OMISSION

GENERAL DISCLOSURES

GRI 2: GENERAL DISCLOSURES 2021

2-1 Organizational details

About the Report, Page: Inside Cover

Corporate Profile, Page: 10-11

Shareholding Structure, Page: 13

 

https://www.ziraatkatilim.com.tr/en/about-us/corporate-information/our-organizational-structure

 

2-2 Entities included in the organization’s sustainability reporting

About the Report, Page: Inside Cover

 

2-3 Reporting period, frequency and contact point

About the Report, Page: Inside Cover

1 January-31 December 2023

Reporting is made annually.

Contact Person: Doğukan Bak, Dogukan.Bak@ziraatkatilim.com.tr

 

2-4 Restatements of information

This is Ziraat Participation’s first sustainability report.

 

2-5 External assurance

No external assurance was received for the report.

 

2-6 Activities, value chain and other business relationships

Corporate Profile, Page: 10-11

Our Financial Assets, Page: 40-47

 

2-7 Employees

Our Human Assets, Page: 48-55

 

2-8 Workers who are not employees

At Ziraat Participation, human resources consist of full-time employees.

 

2-9 Governance structure and composition

How Do We Manage our Business?, Page: 26-28

 

https://www.ziraatkatilim.com.tr/en/about-us/corporate-information/board-of-directors

https://www.ziraatkatilim.com.tr/en/about-us/corporate-information/senior-management

 

GRI 2: GENERAL DISCLOSURES 2021

2-10 Nomination and selection of the highest governance body

Regarding the minimum qualities to be sought in appointments to Board Member, Ziraat Participation acts in accordance with the provisions of Banking legislation, Turkish Commerce Code and the regulations of Capital Markets Board.

https://www.ziraatkatilim.com.tr/sites/default/files/2024-01/Ziraat%20Kat%C4%B1l%C4%B1m%20Bankas%C4%B1%20Esas%20S%C3%B6zle%C5%9Fmesi.pdf

 

2-11 Chair of the highest governance body

https://www.ziraatkatilim.com.tr/en/about-us/corporate-information/board-of-directors

 

2-12 Role of the highest governance body in overseeing the management of impacts

ESG Management and Structure at Ziraat Participation, Page: 28-32

 

https://www.ziraatkatilim.com.tr/sites/default/files/2023-09/Sustainability%20Policy.pdf

 

2-13 Delegation of responsibility for managing impacts

ESG Management and Structure at Ziraat Participation, Page: 28-32

 

https://www.ziraatkatilim.com.tr/sites/default/files/2023-09/Sustainability%20Policy.pdf

 

2-14 Role of the highest governance body in sustainability reporting

ESG Management and Structure at Ziraat Participation, Page: 28-32

 

https://www.ziraatkatilim.com.tr/sites/default/files/2023-09/Sustainability%20Policy.pdf

 

2-15 Conflicts of interest

Our Human Assets, Page: 53-54

 

2-16 Communication of critical concerns

Our Human Assets, Page: 53-54

 

https://www.ziraatkatilim.com.tr/en/about-us/customer-satisfaction

 

2-17 Collective knowledge of the highest governance body

https://www.ziraatkatilim.com.tr/en/about-us/corporate-information/board-of-directors

 

2-18 Evaluation of the performance of the highest governance body

https://www.ziraatkatilim.com.tr/en/about-us/corporate-information/board-of-directors

 

GRI 2: GENERAL DISCLOSURES 2021

2-19 Remuneration policies

Our Human Assets, Page: 50-53

 

2-20 Process to determine remuneration

Our Human Assets, Page: 50-53

 

2-21 Annual total compensation ratio

Not disclosed in accordance with the Bank’s confidentiality policy.

 

2-22 Statement on sustainable development strategy

Sustainability Approach, Page: 14

 

2-23 Policy commitments

Our Perspective on Sustainability and ESG/Framework for Policies, Page: 15

 

https://www.ziraatkatilim.com.tr/sites/default/files/2023-09/Sustainability%20Policy.pdf

 

2-24 Embedding policy commitments

Our Perspective on Sustainability and ESG/Framework for Policies, Page: 15

 

https://www.ziraatkatilim.com.tr/sites/default/files/2023-09/Sustainability%20Policy.pdf

 

2-25 Processes to remediate negative impacts

Impact Framework of Material Topics and its Reflection in the Report, Page: 24-25

 

2-26 Mechanisms for seeking advice and raising concerns

Our Human Assets, Page: 53-54

Our Manufactured Assets, Page: 63

 

2-27 Compliance with laws and regulations

How Do We Manage our Business?, Page: 27

 

https://www.ziraatkatilim.com.tr/sites/default/files/media-file/ZK_AR23ENG.pdf

Ziraat Participation 2023 Annual Report/Financial Information and Risk Management, Page: 68-69

 

2-28 Membership associations

Our Social and Relational Assets, Page: 69

 

2-29 Approach to stakeholder engagement

Stakeholders-Stakeholder Communication, Page: 18-19

 

2-30 Collective bargaining agreements

Our Human Assets, Page: 50

 

MATERIAL TOPICS

GRI 3: MATERIAL TOPICS 2021

3-1 Process to determine material topics

Our Material Topics, Page: 20-21

 

3-2 List of material topics

Our Material Topics, Page: 20-21

Digital Transformation and Innovation

Financial Performance and Profitability

Integrated Risk Management

Ethics and Compliance

Data Privacy and Security

Fight Against Climate Change

Responsible Products and Services

Employee Welfare and Rights

Corporate Culture Principles

Training and Talent Management

Customer Experience and Satisfaction

Financial Inclusion

Equal Opportunity and Diversity

Corporate Social Responsibility

Financial Literacy

Natural Resources and Waste Management

 

DIGITAL TRANSFORMATION AND INNOVATION

GRI 3: MATERIAL TOPICS 2021

3-3 Management of material topics

Letter from the Chairman of the Board, Page: 4-5

An Interview With the CEO Regarding Sustainability and ESG, Page: 6-9

Our Material Topics, Page: 20-21

Ziraat Participation’s Response to External Developments, Page: 36

Our Intellectual Assets, Page: 56-59

Our Manufactured Assets, Page: 63

 

FINANCIAL PERFORMANCE AND PROFITABILITY / INTEGRATED RISK MANAGEMENT

GRI 3: MATERIAL TOPICS 2021

3-3 Management of material topics

Letter from the Chairman of the Board, Page: 4-5

An Interview With the CEO Regarding Sustainability and ESG, Page: 6-9

Our Material Topics, Page: 20-21

 

GRI 201: ECONOMIC PERFORMANCE 2016

201-1 Direct economic value generated and distributed

2023 Key Performance Indicators,

Page: 16

How Do We Manage our Business?, Page: 27

Ziraat Participation’s Response to External Developments, Page: 37

Ziraat Participation Business Model, Page: 38-39

Economic Performance Indicators, Page: 74

 

https://www.ziraatkatilim.com.tr/sites/default/files/media-file/ZK_AR23ENG.pdf

Ziraat Participation 2023 Annual Report/Financial Indicators-Page: 18-19, Financial Information and Risk Management-Page: 69-70

 

201-2 Financial implications and other risks and opportunities due to climate change

Impact Framework of Material Topics and its Reflection in the Report, Page: 24-25

 

201-3 Defined benefit plan obligations and other retirement plans

https://www.ziraatkatilim.com.tr/sites/default/files/media-file/ZK_AR23ENG.pdf

Ziraat Participation 2023 Annual Report/Explanations on Obligations Related to Employee Rights-Page: 109-111

 

201-4 Financial assistance received from government

Ziraat Participation does not have any financial assistance received from the government as of the report date.

 

GRI 203: INDIRECT ECONOMIC IMPACTS 2016

203-1 Infrastructure investments and services supported

Impact Framework of Material Topics and its Reflection in the Report, Page: 24-25

Ziraat Participation Business Model, Page: 38-39

Our Financial Assets, Page: 40-47

 

203-2 Significant indirect economic impacts

Aligning Material Topics with the Sustainable Development Goals, Page: 22-23

Impact Framework of Material Topics and its Reflection in the Report, Page: 24-25

Our Financial Assets, Page: 40-47

 

GRI 207: TAX 2019

207-1 Approach to tax

https://www.ziraatkatilim.com.tr/sites/default/files/media-file/ZK_AR23ENG.pdf

Ziraat Participation 2023 Annual Report/Explanations on Taxation-Page: 111-113

 

207-4 Country-by-country reporting

https://www.ziraatkatilim.com.tr/sites/default/files/media-file/ZK_AR23ENG.pdf

Ziraat Participation 2023 Annual Report/Explanations on Taxation-Page: 111-113

 

ETHICS AND COMPLIANCE / DATA PRIVACY AND SECURITY

GRI 3: MATERIAL TOPICS 2021

3-3 Management of material topics

Letter from the Chairman of the Board, Page: 4-5

An Interview With the CEO Regarding Sustainability and ESG, Page: 6-9

Our Material Topics, Page: 20-21

How Do We Manage our Business?, Page: 27

Ziraat Participation’s Response to External Developments, Page: 37

Our Intellectual Assets, Page: 58-59

 

https://www.ziraatkatilim.com.tr/sites/default/files/2023-12/Ziraat%20Kat%C4%B1l%C4%B1m%20Bankas%C4%B1%20AML%20Politikas%C4%B1%20Tasar%C4%B1m%C4%B1%20Hk%20Eng_0.pdf

 

https://www.ziraatkatilim.com.tr/sites/default/files/media-file/ZK_AR23ENG.pdf

Ziraat Participation 2023 Annual Report/Financial Information and Risk Management, Page: 68-69

 

GRI 205: Anti-corruption 2016

205-1 Operations assessed for risks related to corruption

How Do We Manage our Business?, Page: 27

Ziraat Participation’s Response to External Developments, Page: 37

 

https://www.ziraatkatilim.com.tr/sites/default/files/2023-12/Ziraat%20Kat%C4%B1l%C4%B1m%20Bankas%C4%B1%20AML%20Politikas%C4%B1%20Tasar%C4%B1m%C4%B1%20Hk%20Eng_0.pdf

 

https://www.ziraatkatilim.com.tr/sites/default/files/media-file/ZK_AR23ENG.pdf

Ziraat Participation 2023 Annual Report/Financial Information and Risk Management, Page: 68-69

 

GRI 205: Anti-corruption 2016

205-2 Communication and training about anti-corruption policies and procedures

How Do We Manage our Business?, Page: 27

Ziraat Participation’s Response to External Developments, Page: 37

 

https://www.ziraatkatilim.com.tr/sites/default/files/2023-12/Ziraat%20Kat%C4%B1l%C4%B1m%20Bankas%C4%B1%20AML%20Politikas%C4%B1%20Tasar%C4%B1m%C4%B1%20Hk%20Eng_0.pdf

 

https://www.ziraatkatilim.com.tr/sites/default/files/media-file/ZK_AR23ENG.pdf

Ziraat Participation 2023 Annual Report/ Financial Information and Risk Management, Page: 68-69

 

205-3 Confirmed incidents of corruption and actions taken

There were no confirmed incidents of corruption during the reporting period.

 

FIGHT AGAINST CLIMATE CHANGE / RESPONSIBLE PRODUCTS AND SERVICES / NATURAL RESOURCES AND WASTE MANAGEMENT

GRI 3: MATERIAL TOPICS 2021

3-3 Management of material topics

Letter from the Chairman of the Board, Page: 4-5

An Interview With the CEO Regarding Sustainability and ESG, Page: 6-9

2023 Key Performance Indicators,

Page: 16

Our Material Topics, Page: 20-21

Impact Framework of Material Topics and its Reflection in the Report, Page: 24-25

Ziraat Participation’s Response to External Developments, Page: 37

Our Natural Assets, Page: 70-73

Environmental Performance Indicators, Page: 79

 

GRI 302: Energy 2016

302-1 Energy consumption within the organization

Our Natural Assets/Emission Management, Page: 72

Environmental Performance Indicators, Page: 79

 

302-2 Energy consumption outside of the organization

Our Natural Assets/Emission Management, Page: 72

Environmental Performance Indicators, Page: 79

 

302-3 Energy intensity

Our Natural Assets/Emission Management, Page: 72

Environmental Performance Indicators, Page: 79

 

302-4 Reduction of energy consumption

Our Natural Assets/Emission Management, Page: 72

Environmental Performance Indicators, Page: 79

 

GRI 303: Water and Effluents 2018

303-1 Interactions with water as a shared resource

Our Natural Assets/Water Management, Page: 73

Environmental Performance Indicators, Page: 79

 

303-2 Management of water discharge-related impacts

Our Natural Assets/Water Management, Page: 73

Environmental Performance Indicators, Page: 79

 

GRI 303: Water and Effluents 2018

303-3 Water withdrawal

Our Natural Assets/Water Management, Page: 73

Environmental Performance Indicators, Page: 79

 

303-4 Water discharge

Our Natural Assets/Water Management, Page: 73

Environmental Performance Indicators, Page: 79

 

303-5 Water consumption

Our Natural Assets/Water Management, Page: 73

Environmental Performance Indicators, Page: 79

 

GRI 305: Emissions 2016

305-1 Direct (Scope 1) GHG emissions

Our Natural Assets/Emission Management, Page: 72

Environmental Performance Indicators, Page: 79

 

305-2 Energy indirect (Scope 2) GHG emissions

Our Natural Assets/Emission Management, Page: 72

Environmental Performance Indicators, Page: 79

 

305-3 Other indirect (Scope 3) GHG emissions

Our Natural Assets/Emission Management, Page: 72

Environmental Performance Indicators, Page: 79

 

GRI 306: Waste 2020

306-1 Waste generation and significant waste-related impacts

Our Natural Assets/Waste Management, Page: 73

Environmental Performance Indicators, Page: 79

 

306-2 Management of significant waste-related impacts

Our Natural Assets/Waste Management, Page: 73

Environmental Performance Indicators, Page: 79

 

306-3 Waste generated

Our Natural Assets/Waste Management, Page: 73

Environmental Performance Indicators, Page: 79

 

306-4 Waste diverted from disposal

Our Natural Assets/Waste Management, Page: 73

Environmental Performance Indicators, Page: 79

 

306-5 Waste directed to disposal

Our Natural Assets/Waste Management, Page: 73

Environmental Performance Indicators, Page: 79

 

EMPLOYEE WELFARE AND RIGHTS / CORPORATE CULTURE PRINCIPLES / TRAINING AND TALENT MANAGEMENT / EQUAL OPPORTUNITY AND DIVERSITY

GRI 3: MATERIAL TOPICS 2021

3-3 Management of material topics

Letter from the Chairman of the Board, Page: 4-5

An Interview With the CEO Regarding Sustainability and ESG, Page: 6-9

2023 Key Performance Indicators,

Page: 17

Our Material Topics, Page: 20-21

Impact Framework of Material Topics and its Reflection in the Report, Page: 24-25

Our Human Assets, Page: 48-55

Social Performance Indicators, Page: 74-78

 

GRI 401: Employment 2016

401-1 New employee hires and employee turnover

Our Human Assets, Page: 48-55

Social Performance Indicators, Page: 74-78

 

401-2 Benefits provided to full-time employees that are not provided to temporary or part-time employees

At Ziraat Participation, human resources consist of full-time employees

 

401-3 Parental leave

Our Human Assets, Page: 48-55

Social Performance Indicators, Page: 74-78

 

GRI 402: Labor/Management Relations 2016

402-1 Minimum notice periods regarding operational changes

https://www.ziraatkatilim.com.tr/sites/default/files/media-file/ZK_AR23ENG.pdf

Ziraat Participation 2023 Annual Report/ . Explanations on Obligations Related to Employee Rights -Page: 109-111

 

GRI 403: Occupational Health and Safety 2018

403-1 Occupational health and safety management system

Our Human Assets, Page: 55

Social Performance Indicators, Page: 78

 

403-3 Occupational health services

Our Human Assets, Page: 55

Social Performance Indicators, Page: 78

 

403-5 Worker training on occupational health and safety

Our Human Assets, Page: 55

Social Performance Indicators, Page: 78

 

403-9 Work-related injuries

Our Human Assets, Page: 55

Social Performance Indicators, Page: 78

 

403-10 Work-related ill health

Our Human Assets, Page: 55

Social Performance Indicators, Page: 78

 

GRI 404: Training and Education 2016

404-1 Average hours of training per year per employee

Our Human Assets, Page: 48-55

Social Performance Indicators, Page: 74-78

 

404-2 Programs for upgrading employee skills and transition assistance programs

Our Human Assets, Page: 48-55

Social Performance Indicators, Page: 74-78

 

404-3 Percentage of employees receiving regular performance and career development reviews

Our Human Assets, Page: 48-55

Social Performance Indicators, Page: 74-78

 

GRI 405: Diversity and Equal Opportunity 2016

405-1 Diversity of governance bodies and employees

Our Human Assets, Page: 48-55

 

405-2 Ratio of basic salary and remuneration of women to men

At Ziraat Participation, there is no gender-based discrimination in base salary and wage determinations.

 

GRI 406: Non-discrimination 2016

406-1 Incidents of discrimination and corrective actions taken

There were no incidents of discrimination during the reporting period.

 

GRI 407: Freedom of Association and Collective Bargaining 2016

407-1 Operations and suppliers in which the right to freedom of association and collective bargaining may be at risk

Our Human Assets, Page: 50

There were no incidents in which the right to freedom of association and collective bargaining was at risk during the reporting period.

 

GRI 408: Child Labor 2016

408-1 Operations and suppliers at significant risk for incidents of child labor

There is no child labor at Ziraat Participation.

 

GRI 409: Forced or Compulsory Labor 2016

409-1 Operations and suppliers at significant risk for incidents of forced or compulsory labor

There were no incidents of forced or compulsory labor during the reporting period.

 

CUSTOMER EXPERIENCE AND SATISFACTION / FINANCIAL INCLUSION / CORPORATE SOCIAL RESPONSIBILITY / FINANCIAL LITERACY

GRI 3: MATERIAL TOPICS 2021

3-3 Management of material topics

Letter from the Chairman of the Board, Page: 4-5

An Interview With the CEO Regarding Sustainability and ESG, Page: 6-9

2023 Key Performance Indicators,

Page: 17

Our Material Topics, Page: 20-21

Impact Framework of Material Topics and its Reflection in the Report, Page: 24-25

Our Financial Assets, Page: 40-47

Our Intellectual Assets, Page: 56-59

Our Manufactured Assets, Page: 60-65

Our Social and Relational Assets, Page: 66-69

 

GRI 416: Customer Health and Safety 2016

416-2 Incidents of non-compliance concerning the health and safety impacts of products and services

There were no incidents of non-compliance concerning the health and safety impacts of products and services during the reporting period.

 

GRI 417: Marketing and Labeling 2016

417-2 Incidents of non-compliance concerning product and service information and labeling

There were no incidents of non-compliance concerning product and service information and labeling during the reporting period.

 

417-3 Incidents of non-compliance concerning marketing communications

There were no incidents of non-compliance concerning marketing communications during the reporting period.

 

GRI 418: Customer Privacy 2016

418-1 Substantiated complaints concerning breaches of customer privacy and losses of customer data

There are no substantiated complaints concerning breaches of customer privacy and losses of customer data during the reporting period